Delivery Service
For a minimum £50.00 (inc. VAT) order, we offer a Delivery Service to customers across Worcestershire, Gloucestershire, Warwickshire, and the West Midlands, with 20- and 29-tonne direct -to -site from quarry lorry loads of aggregates also available.
As long as you’re within our delivery area we can bring the materials directly to your site or home. Delivery is typically available within 30 miles by road from our premises (in between Worcester and Pershore). Be sure to check our postcode area for eligibility. If you’re on the periphery of our delivery area are postcode checker may ask you to give us a call to confirm we’re able to fulfil your order. If you’re outside our delivery area and have a specific requirement please give our team a call and we’ll see if we can help.
We endeavour to deliver within 48 hours if the goods being ordered are in stock. Due to the seasonal nature of our business this can extend to 72 hours during peak season.
We can also do named day bookings in advance. All our vehicles carry trackers so we can keep up to date with their progress and advise you if unexpected delays occur.
Please note that for loose product we require a minimum order of 4 tonnes or 4m³ (in the case of compost and hardwood chip) for delivery.
Delivery Costs
Depending on the nature of your order, the volume, the vehicle we use and the distance from are yard we will provide you with a confirmed cost for delivery when you have submitted your quotation request.
Our Vehicles
We operate a fleet of vehicles with a team of friendly drivers. We have three Hiab vehicles offering crane offload, ranging from a small nimble 7.5t wagon capable of carrying up to 3 Bulk Bags, to our two traditional Builders Merchant sized Hiab lorries carrying up to 9 or 14 Bulk Bags. We also operate two 4-wheeler tipper lorries that can carry up to 11t, perfect for the domestic market we specialise in.
Preparing For A Delivery
As part of your order please make sure we have all delivery details, especially if we are delivering to a construction site – we’ll ask for additional site contact details to make sure we can get to the right person.
To ensure a smooth lorry bulk delivery it’s important to prepare the site in advance. First, make sure there’s clear access for the delivery vehicle, especially for larger loads. The route should be free of obstacles and able to support the vehicle’s weight. If space is limited, ensure there’s an area where the bulk materials can be safely unloaded. If you’re unsure about access, it’s a good idea to discuss it with us beforehand, so we can help you plan accordingly.
Returns
We do not accept returns on any Special Order items including Paving of any sort.
If the item is a standard stocked line then we can accept returns provided that the goods are in 100% resaleable conidtion and, where appropiate, in their original packaging. This will be subject to a collection charge for the delivery and a 10% restocking charge.
